UMass INFORMS Speaker Series: A Talk by Dr. Priyank Arora

Today, October 19th, we were excited to organize our first event for the new academic year! Our first speaker was Dr. Priyank Arora, Assistant Professor of Operation Management at Isenberg School of Management, University of Massachusetts at Amherst. His presentation was entitled: “Serving Distressed Individuals: Balancing Advisory and Service Delivery Efforts in Nonprofits”. Through this talk, Dr. Arora informed us about his research on balancing advisory and service delivery efforts of resource-constrained NPOs in order to maximize their social impact. Both the modelling and the results of his study have attracted the audience which asked many interesting questions on the topic after the presentation.

Prof. Anna Nagurney, the chapter’s advisor, performed the speaker’s introduction.

The chapter’s new President, Katerina, referred to our speaker’s academic and research background.

Dr. Arora presented his work using an insightful application of his analysis on a practical context. He also gave valuable suggestions on how NPOs can implement his findings in designing their services.

The ordinary speaker’s interview was held after the event and the respective content can be found here.

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