Faculty FAQ

1. What can Tk20 do for me?

Tk20 can be used to send out and collect course assignments and assessments, help your students build e-portfolios, and help you keep track of student work. Content in Tk20 courses is accessible online using any computer with a Web browser and an Internet connection.

2. What do I need to start using Tk20?

Faculty are given automatic access to Tk20 by the Field Experience and Assessment Office. If you did not receive your access information, call or email the Field Experience and Assessment Coordinator (see contact info). Once you have your account information, you can access Tk20 from any computer over the Internet.

3. Do I need to purchase a license to use Tk20?

No. All College of Education and other Faculty working with licensure students receive free access to Tk20.

4. Where do I get help with Tk20?

UMass students, faculty, and staff can get help with Tk20 from the UMass Tk20 Team. Located in S103 Furcolo, you can contact us via email, phone, or in person during our office ours.

5. How do I schedule training for my students?

To schedule training for your students, email the Tk20 office. Trainings can be easily scheduled during our regular office hours. Requests for trainings outside of our advertised office hours will be evaluated on a per-case basis.

6. A course that I am teaching does not appear in “My Courses”, what do I do?

Contact the Tk20 team with the course and section number, and any other pertinent information, and we will update the system to be sure that the course is properly listed and you are listed as the instructor.

7. What do I do if all of my students are not appearing in my course?

The Tk20 system is updated on a regular basis and it may be that the student enrolled in the course after the last system update. If the student is not appearing in a few days (or after the next Tk20 update) please contact your Tk20 Unit Administrator.