The University of Massachusetts Amherst
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Add-Drop Walkthrough

So as the new semester rolls around, as does add-drop period. If you don’t know what this is, it is the time during the first couple of weeks in which you are free to add or drop a class without having to go through the Registrar’s office: it can all be done through Spire!

Categories
Microsoft Software

Microsoft Word 2007 hangs when switching documents

People come into Software Support frequently with complaints about MS Word being slow or unresponsive.  I have noticed that MS Word add-ins are often to blame for these performance issues, especially by introducing a delay before starting Word or switching from one document to another.  Most of these users have multiple Word add-ins (whether they are aware of the fact or not) and so here is a very quick guide to check to see if add-ins are your issue.

The general idea is to disable add-ins and check to see if disabling a certain add-in made word significantly more responsive.  If it did, then either look into updating it or keeping it disabled if you don’t use it.  The steps for disabling an Add-in are follow:

1) Go to the Office menu, then select Word Options

2) Go to Add-Ins and take a look at the Active Application Add-ins.  Often an Adobe product will be in this list and it is often this entry that is the issue.  Select the Add-in you want to disable and press Go…

3) Deselect an Add-in (uncheck the box next to it) and hit OK.  Sometimes you’ll get the following error:

If you get this error and are running Windows Vista, close Word, navigate to C:/Program Files/Microsoft Office/Office12/ and right click on WINWORD.EXE.  Select Run as Administrator and follow the above steps again.